Refund policy

REFUND & RETURN POLICY

Bla Bla Studios accepts return requests for eligible products within 14 days from the date of delivery, in accordance with applicable consumer protection legislation.

To request a return, please contact info@blablastudios.com within the applicable return period. Returned items must be sent back in their original condition and should not be damaged beyond what is necessary to inspect the nature, characteristics and functioning of the product.

Once the return has been received and reviewed, eligible refunds will be processed using the original payment method in accordance with applicable legislation.

PERSONALIZED & CUSTOM-MADE ITEMS

Products made or altered according to the customer's specifications or personal requirements, including rings produced or adjusted to a specific size, are not eligible for return or exchange where the statutory exception to the right of withdrawal applies.

This does not affect the customer's statutory rights in relation to defective or non-conforming products.

DEFECTIVE OR INCORRECT ITEMS

If you receive an incorrect, damaged or defective product, please contact info@blablastudios.com as soon as possible with your order details and, where appropriate, photographs of the item.

Your statutory rights regarding defective or non-conforming goods remain unaffected.

EXCHANGES

Eligible standard products may be requested for exchange within 14 days of delivery, provided that the product is returned in appropriate condition.

Personalized or custom-made products, including rings produced or adjusted to a specific size, are not eligible for exchange except where statutory rights relating to defective or non-conforming goods apply.

RETURN SHIPPING

Return shipping and any related costs will be handled in accordance with applicable consumer legislation and the return instructions provided by Bla Bla Studios.

For all return, exchange and refund requests, please contact:

info@blablastudios.com